A Chatbot Is for Life Not Just for Christmas with Alex Debecker

Alex Debecker is co-founder and CMO of ubisend, an AI company that helps businesses solve challenges with conversational software (aka ‘chatbots’). He moved to the UK in 2016, after having built and sold a marketing agency in Belgium

Over the last three years, the company’s client list has seen significant growth, with clients including the likes of Unilever, Google, NHS and Archant. Recognised as thought leaders in their field, ubisend push the boundaries of AI and trailblaze best practices of this nascent chatbot technology.

As CMO, Alex’s role has been pivotal in raising the profile of ubisend and acquiring their impressive client list.

On today’s show, Alex and Sean discuss a range of topics, including:

  • A run through of what exactly a chatbot is, what they’re powered by and what they can do
  • How the likes of Siri, Alex and Google Home share chatbot qualities
  • Situations in which a chatbot is particularly useful and examples of sectors where they aren’t suitable
  • Advancements in chatbot technology and how this might continue to develop
  • How chatbots can understand context to maintain longer, more complex conversations
  • The ways in which chatbots can learn and evolve
  • The necessary resources and time to effectively implement chatbot technology
  • How chatbots can be a useful source of information about customers and what analytical data can be extracted
  • The integration of chatbots with other third-party solutions, systems and technology to gather even more data. Which of these systems work best with chatbots in different sectors
  • Alex’s thoughts on the “creep” factors in a world where chatbot technology is increasingly difficult to distinguish from human interaction and why it’s important that chatbots don’t pretend to be human
  • How to weigh up the initial cost of implementation vs. the potential ROI
  • The future of chatbots and how it will simplify search for users

Want to find out more about ubisend or chatbot technology in general? Get in touch:

Website- ubisend.com

ubisend’s Twitter- @ubisend

Alex’s Twitter- @alexdebecker

Case studies mentioned in the podcast:
HR chatbot reduces inbox traffic by 43%

Sales chatbot generates 30,000+ leads

As always if you have any questions you can get in touch via Twitter @SeanClark.

Subscribe to this podcast via iTunes, Stitcher and now on Spotify. If you like it we’d be grateful if you could leave a review.

Helping You Redefine How You Hire for Your Remote Team with Nathan Hirsch

Helping You Redefine How You Hire for Your Remote Team

On this week’s show, Sean interviews Nathan Hirsch, expert in remote hiring and eCommerce. Nate has been selling online since 2010, selling over $25 million worth of product through his eCommerce business.

He is now the founder of FreeeUp.com, the hands-on hiring marketplace. FreeeUp.com connects online business owners with pre-vetted remote workers, redefining how businesses are able to hire remote freelancers online.

You can find Nathan on leading podcasts, such as Entrepreneur on Fire, Eventual Millionaire, and now this one!

Sean and Nathan discuss a range of topics, covering:

  1. How and when Nathan first came up with the idea of remote workers
  2. The major advantages to hiring remote workers, notably flexibility and choice
  3. The potential disadvantages that stop every business owner from working with remote workers. Factors to be considered before hiring a remote worker and how communication is key
  4. How to manage remote workers on scale and how online tools can be useful
  5. Creating and maintaining a sense of team spirit and motivation among a team of remote workers
  6. Getting around the potential obstacle of different time zones
  7. How FreeeUp, Nathan’s remote hiring solution, solves problems associated with hiring remote workers
  8. Why, despite the common misconception, hiring remote workers isn’t necessarily just a cost-saving way to hiring low-value offshore workers
  9. How and why hiring remote workers is actually beneficial to the workers you’re hiring
  10. Why Nathan thinks that, despite multiple other benefits (including time-saving, environmental benefits and saved travel costs), larger corporations have been slow to take advantage of hiring remote workers.
  11. What listeners should consider to maximise their chances of success before they give remote workers a try

Want to try FreeeUp? Get $25 free credit when you mention Sean Clark or Click and Convert Podcast

Got another question for Nathan? You can get in touch via:

Facebook- nathan.hirsch

Twitter- @realnatehirsch

LinkedIn- Nathan Hirsch

Email- nathan@freeeup.com

Book an appointment- https://calendly.com/freeeup-nathan

Listen to Nathan’s own podcast: Outsourcing and Scaling

Join the podcast Facebook group: FreeeUp Facebook Group

As always if you have any questions you can get in touch via Twitter @SeanClark.

Subscribe to this podcast via iTunes, Stitcher and now on Spotify. If you like it we’d be grateful if you could leave a review.